Head of Quality

CV Technical

Cramlington, Northumberland

10 months ago

Applications closed

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Applications closed

Head of Quality

Days - Monday - Friday (9am-5pm)

£57,000 - £61,000

Overview

This role is responsible for leading the transformation from compliance-driven quality practices to a capability-led culture. The focus is on prevention, process improvement, and embedding quality into product and process design while ensuring adherence to regulatory and customer requirements.

Key Responsibilities

Drive the transition to a proactive, capability-focused quality culture

Develop and implement quality strategies centered on prevention and continuous improvement

Define, monitor, and analyze quality KPIs to measure capability, trends, and external performance

Collaborate with operations, engineering, and R&D to integrate quality into design and processes

Manage inspection plans aligned with regulatory and product specifications

Oversee complaints handling, concessions, and non-conformance resolution

Facilitate root cause analysis, corrective/preventive actions, and quality improvement initiatives

Coach and train teams on best practices, Lean Six Sigma, and quality techniques

Support Operational Excellence initiatives to enhance process efficiency and compliance

Skills & Experience

Degree in Engineering or Chemistry

Lean Six Sigma Black Belt; expert in SPC, FMEA, and process improvement tools

Experience in manufacturing or engineering environments (polymers preferred)

Core Competencies

Customer Focus - Strong internal and external customer orientation

Digital Proficiency - Ability to leverage digital tools and data for quality improvement

Technical Expertise - Deep professional knowledge in quality and process improvement

Adaptability - Readiness to lead and embrace change in dynamic environments

Accountability - Strong sense of responsibility and ownership of results

Communication - Clear and persuasive communicator across all levels

Leadership & Development - Ability to motivate, develop, and lead teams

Results Orientation - Commitment to achieving measurable outcomes

Self-Management - Organized, proactive, and able to manage multiple priorities

For a more indepth chat about this role, please can you e-mail your CV or call on (phone number removed)

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