Platinum Travel Recruitment are collaborating with a fabulous forward thinking cruise brand that offer Luxury Ocean, Expedition, and Specialist Cruises in unique and niche destinations worldwide.
Due to remarkable growth, we are now seeking a Luxury Cruise Specialist to join our clients supportive and friendly cruise team, hybrid working.
This is not just another cruise sales role....our client has service-first approach to selling cruises with an agile leadership style fosters creativity, ownership, and rapid innovation across all levels of the business. The Luxury Cruise Specialist shall supported by a fresh and energising way of working.
This exciting role is ideal for a cruise specialist from a cruise tour operator with strong ocean and expedition cruise knowledge seeking something a little different.
Lucrative salary and commission, supportive team, cruise trips, pension, health care, career progression and many other benefits are on offer.
Luxury Cruise Specialist Duties:
* Delivering a premium, personalised experience to clients that transforms the way cruises are booked and enjoyed. From itinerary selection and restaurant reservations to booking forms and online check-ins - is handled with precision and care.
* Build long-term relationships with clients offering personalised cruise recommendations and adding thoughtful touches that reflect their clients’ tastes.
* Serve as the cornerstone of client experience, combining deep product expertise with a high-touch, personalised approach to travel planning. This is not a transactional sales role - it’s a consultative, relationship-driven position.
* Guiding clients through every stage of their cruise booking journey, from initial enquiry to post-departure follow-up.
* Oversee that all logistical elements - such as documentation, transfers, and special requests - are handled seamlessly from the client’s perspective and with precision and care.
* Participate in regular training programmes, webinars, and partner workshops to refine expertise and stay at the forefront of cruise industry innovation.
Luxury Cruise Specialist – Essential Requirements:
* Hands-on experience in cruise sales is essential, with a consistent record of converting enquiries into bookings and achieving or surpassing sales targets.
* In-depth knowledge of cruise products, including familiarity with a wide range of cruise lines, ship styles, itineraries, and onboard offerings - particularly within the luxury, expedition, and niche sectors.
* Exceptional verbal and written communication skills with the confidence to engage clients across phone, email, and digital channels in a professional yet personable manner.
Luxury Cruise Specialist – Benefits:
* Full-time – 2 days a week office/3 days a week homeworking
* Competitive salary and commission structure
* Generous annual leave allowance
* Significant company discount for personal cruise bookings
* Opportunities to join familiarisation trips
* A collaborative, creative, and energising work environment
* Plus many more benefits
Locations ideal for this role includes Putney, Wimbledon, Epsom, Ham, Richmond, Twickenham, Weybridge, Sunbury, Banstead, Croydon, Reigate, Horley and surrounding
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