Showroom Coordinator

Reporting to the Showroom Manager, you will be part of the Showroom team, as the Showroom Coordinator, you will be a team player who contributes to our clients dynamic environment and be responsible for supporting the execution of the Showroom strategies.

Your responsibilities include-

• Student and customer related marketing and sales activities
  
  
• Advise of best solutions available to showroom customers & students with good knowledge of products
  
  
• Working with the other showroom team members with external projects
  
  
• Assisting event/fair/display organisation and promotion
  
  
• Marketing and sales of products to showroom customers
  
  
• Assisting to miscellaneous admin tasks.
  
  
• Internal reporting
  
  Requirements of the role-
  
  
• While experience in textile and fashion industry is a plus, it’s not essential
  
  
• A marketing and fashion qualification would be an advantage, but not a must.
  
  
• Must be competent in Microsoft Office Suite including, Excel, Word and PowerPoint
  
  
• Must be very organised with the ability to multitask and balance departmental needs through communication and organisational skills
  
  
• Good strong interpersonal skills with excellent verbal and written communication skills
  
  
• Confident in communication with a proactive approach and strong problem-solving attitude
  
  
• Creative thinker with a strong willingness to learn, attention to detail and accuracy skills
  
  Customer Service Excellence
  
  
• Warm, approachable demeanour with a genuine desire to help.
  
  
• Active listening to understand customer needs and preferences.
  
  
• Patience and empathy, especially when handling complaints or indecision.
  
  Communication Skills
  
  
• Clear and confident verbal communication.
  
  
• Ability to explain product features and benefits persuasively.
  
  
• Non-verbal cues—like eye contact and body language—that build trust.
  
  Product Knowledge & Presentation
  
  
• Strong understanding of the products on display.
  
  
• Ability to demonstrate or explain how products work or fit into a customer’s lifestyle.
  
  
• Visual merchandising skills to keep the showroom appealing and organized.
  
  Organisation & Attention to Detail
  
  
• Keeping displays tidy, stock levels accurate, and promotional materials up to date.
  
  
• Managing inventory, restocking, and reporting discrepancies.
  
  Sales & Persuasion
  
  
• Understanding customer motivations and gently guiding them toward a purchase.
  
  
• Upselling or cross-selling without being pushy