Account Specialist (Rheumatology) - North East

Job Description

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.

Customer selling and relationship management:

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
• Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
• Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
• Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
• Identifies & develops disease state experts building advocacy aligned to territory plan.

Continuously strive to gain market intelligence:

• Organise and manage stakeholder meetings
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
• Strong communication skills, ability to flex style based on customer insights

Clinical and Market Knowledge Development:

• Deep understanding of the product and its place within the local NHS healthcare economy
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
• Shares best practice to enhance our business success
• Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
• Demonstrates in depth disease, product, market and competitive intelligence expertise
• Has a deep understanding of the multi-stakeholder environment

Territory Management:

• Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
• Collaborates closely with medical colleagues to support customer needs and implement regional/national programs
• Develops a business plan for own territory in line with brand strategy
• Effectively targets and tracks resources to maximise sales opportunities.
• Adheres to industry and AbbVie compliance requirements.

Qualifications

• Must have proven Pharmaceutical sales success
• Excellent customer relationship skills to build, develop and maintain internal and external partnerships
• Solutions focused, positive attitude is a must
• Strategic mindset, data analytics proficiency
• Experience within Immunology and/ or specialty secondary care would be advantageous, but not essential
• Possess excellent customer engagement skills to build, develop, and maintain internal and external partnerships. Capable of engaging both remotely and in-person.
• A solution-focused approach, resilience, and a positive attitude.
• Curiosity and self-awareness are essential. 
• A passion for experimentation to identify new opportunities for growth and improvement.
• Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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