Claims Officer

We are a working with a leading Tier 1 main contractor with a proud history of delivering high-profile projects across commercial, residential, infrastructure, and public sectors. Due to continued growth and an expanding project pipeline, they are seeking a highly organised and detail-oriented Claims Officer to join their Commercial and Legal team.

Role Overview:
As a Claims Officer, you will play a key role in identifying, preparing, managing, and supporting the resolution of contractual claims and disputes across multiple projects. This role requires a strong understanding of construction contracts (NEC, JCT, etc.), excellent communication skills, and the ability to collaborate with project, commercial, and legal teams.

Key Responsibilities:

Support project teams in the preparation and submission of contractual claims, including extensions of time, loss and expense, and variations.

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Analyse contracts, programme delays, cost implications, and correspondence to identify claim opportunities.

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Work closely with Quantity Surveyors, Planners, and Legal Counsel to build robust claims with supporting evidence.

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Maintain a claims register and provide regular reporting to senior commercial management.

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Assist in negotiations and dispute resolution processes, including adjudication or arbitration when necessary.

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Ensure claims are prepared in accordance with contractual requirements and submitted within specified timeframes.

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Keep up to date with industry developments and legal precedents relevant to construction claims.

Requirements:

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Proven experience in a similar role within a main contractor or consultancy, ideally in the UK.

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Strong working knowledge of standard construction contract forms (NEC, JCT, FIDIC).

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Background in quantity surveying, contract administration, or legal support within construction.

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Excellent written and verbal communication skills with the ability to draft persuasive and well-structured claim documents.

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High level of attention to detail and accuracy.

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Ability to work independently and as part of a cross-functional team.

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Degree or equivalent in Quantity Surveying, Construction Law, or a related discipline preferred