Customer Operations

Birmingham
9 months ago
Applications closed

Related Jobs

View all jobs

Fleet Support Spares Lead

Senior Strategic Freight Sales Manager

Store Manager

Store Manager

Assistant Manager

Senior Technician

This role requires a Customer Operations professional with a keen interest in the Property sector. The role centres around Construction and requires a meticulous individual with excellent problem-solving skills.

Client Details

Our client is a large organisation based in Birmingham, having a prominent position in the Construction industry. With a wide-reaching influence and a robust structure, the company prides itself on its commitment to delivering excellence in the Construction department.

Description

Oversee daily operations in the Construction department.
Ensure customer satisfaction through proactive engagement and communication.
Collaborate with team members to enhance operational efficiency.
Analyse customer feedback and implement necessary changes.
Coordinate with stakeholders to ensure project completion within timelines.
Lead and motivate the team to meet and surpass organisational expectations.
Implement strategies for continuous improvement and growth.
Ensure compliance with company policies and industry regulations.Profile

A successful Customer Operations professional should have:

Proven experience in the Property sector, particularly in Construction.
Excellent leadership and team management skills.
Strong communication and interpersonal skills.
A keen eye for detail and a strong focus on customer satisfaction.
Proficient problem-solving abilities.
Ability to work under pressure and meet deadlines.Job Offer

An estimated salary range of £50,000 - £60,000.
Comprehensive benefits package including a bonus.
Hybrid work model offering flexibility and an ideal work-life balance.
Opportunity to work in a vibrant and supportive team culture.
Chance to make a meaningful impact in the Property industry.Join our team in Birmingham and begin an exciting journey in the Property and Construction industry. Apply today and take the next step in your career

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Careers

How Many UAV Tools Do You Need to Know to Get a UAV Job?

If you’re aiming for a role in the Uncrewed Aerial Vehicle (UAV) industry, it can feel like every job advert expects you to know a never-ending list of tools: flight control systems, autopilot frameworks, simulation platforms, sensor suites, communication stacks, mission planning software, GIS tools — and on it goes. With so many names and acronyms, it’s easy to feel overwhelmed and assume you must learn every tool under the sun before you’ll be taken seriously by employers. Here’s the honest truth most UAV hiring managers won’t say out loud: 👉 They don’t hire you because you know every tool — they hire you because you can use the right tools to solve real UAV problems safely, reliably and in context. Tools matter — absolutely — but they always serve a purpose: solving problems, reducing risk, improving performance, or guiding safer operations. So the real question isn’t how many tools you should know — it’s: which tools you should master, in what context, and why. This article breaks down what employers actually expect, which tools are essential, which are role-specific, and how to focus your learning so you look credible, confident and job-ready.

Jobs

What Hiring Managers Look for First in UAV Job Applications (UK Guide)

Whether you’re aiming for roles in UAV design, robotics/controls engineering, autonomy & computer vision, flight test & certification, embedded systems, operations, ground control software, systems integration or regulatory compliance, the way you present yourself in an application can make or break your chances — and that often happens before the hiring manager reads past your first few lines. In the UK UAV/jobs market, recruiters and hiring managers scan applications rapidly. They look for relevant experience, measurable delivery, technical credibility, domain awareness and safety/regulatory understanding — often making a decision within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in UAV applications, why those signals matter, and how to structure your CV, portfolio and cover letter so you get noticed — not filtered out.

Education

The Skills Gap in UAV Jobs: What Universities Aren’t Teaching

Unmanned Aerial Vehicles (UAVs) — commonly known as drones — are among the fastest-growing technologies globally. From infrastructure inspection and agriculture to emergency response, surveying, logistics and defence, UAVs are transforming how organisations gather data, deliver services and improve efficiency. In the UK, demand for UAV professionals is increasing rapidly. Yet despite a growing number of graduates with engineering, robotics or aerospace backgrounds, employers continue to report a persistent problem: Many graduates are not ready for real UAV jobs. This is not a reflection of intelligence or academic effort. It is a widening skills gap between what universities teach and what employers actually need in the UAV sector. This article explores that gap in depth — what universities do well, where programmes fall short, why the divide exists, what employers actually want, and how jobseekers can bridge the gap to build a successful career in UAVs.

🍪 We use cookies to enhance your browsing experience on our website. By continuing to use this site, you consent to the use of cookies as described in our Cookie Policy. You can review our Cookie Policy for more information.