Internal Communications Manager - Technology

Crawley, Hampshire

1 year ago

Applications closed

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Location: Commutable distance to Winchester with a flexible approach to being onsite with reasonable regularity

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Total Package

Up to £68k base salary
10% bonus
6% pension contribution
Private Medical
25 days annual leave
Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
Work. Life. Smarter. Our commitment to a flexible and hybrid working culture

Arqiva is hiring an Internal Communications Manager for our Technology team. The role involves developing and delivering communication plans, supporting key initiatives, and ensuring impactful messaging across the organisation.

The role
Develops and delivers internal communications plans in support of the technology agenda – both to teams inside the Technology organisation and working with peers across the internal communications team where necessary to land messages for discrete teams in specific units. Works independently, only seeking input where projects are of a particularly high level of risk / complexity
Provides expertise to enable internal communication to be delivered with both impact and influence across Technology. Challenges and probes leadership teams and programme teams to clarify the outcomes they seek to achieve and shapes approaches. Takes into account business wide agenda and potential reputational risk of desired communication not just 'in project demands', and marries the two accordingly
Ensures meaningful representation of the colleague agenda across all corporate comms, working closely with the Director of Communications and the Content & Channels lead, including activating relevant campaigns
Identifies and agrees with the Technology team the key communications activities that drive the biggest impact, ensuring the appropriate level of air traffic control so that the most important messages cut through
Develops and delivers compelling and impactful content and communication materials that resonate with specific target audiences, choosing the most relevant communications channels for the target audiences (primarily Technology)
Supports and enables both project teams and leaders to understand the impact of their communication. Influencing and enabling them to 'own' their communication approaches so that they deliver defined outcomes
Supports Technology on any large scale organisational change activity to ensure we manage communications appropriately – works closely with Organisational Change Management team and other stakeholders to deliver
Provides insight on employee sentiment using a range of measurement tools and techniques, and highlighting areas for attention / opportunity / course correction
Supports the Director of Communications as required during business continuity situations when immediate instruction / guidance is required. Identifies risk and is proactive with ensuring messages can 'cut through' other communications noise so that they land with immediacy, impact and action.
Works alongside the P&C team and the ExCo member’s EA to support employee engagement activity – making sure there is consistency of experience and messaging across disparate teams
Where required, manages external supplier relationships including creative agencies

Regardless of formal reporting line, takes an active role in people across the business who routinely provide communication input / deliver materials or activities.

The person

• Extensive experience of internal communications and its application

• Track record of applying the core skills of planning, channel management, message and content creation, and measurement relative to reach and impact to achieve impact, action and engagement

• Communicating change

• Can prepare proposals and plans and then present them persuasively to gain support for delivery

• Has exemplary writing skills, adapting to audience and channel to achieve outcomes that have impact

• Has experience planning and managing internal campaigns

• Has excellent relationship building and active listening skills and can adapt personal style to project team / stakeholder to ensure needs and outcomes are understood

• Has the highest level of integrity and is comfortable working with sensitive information / in pressurised situations

• (Desirable: Membership to a professional body such as CIPR or IoIC )

• Degree qualified / equivalent professional qualification

Why join Arqiva? We are the undisputed leader in UK TV and radio broadcast and the UK’s leading Smart utilities platform. This means we have a strong heritage and foundation for future growth for you to grow your career with us.

Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us.

Your wellbeing…. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work

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