Internal Sales Team Manager - Manufacturing & Industrial
"A Transformative Account Management & Team Leadership Opportunity within the Engineering Parts wholesale/distributor sector."
£(phone number removed) + bonus + benefits
East Midlands (Leicester) (Hybrid)
Commutable from Leicestershire, Warwickshire, Northamptonshire
Are you an excellent sales account manager, who prides themselves on understanding customers' requirements, building strong relationships and ensuring service excellence and profitable account growth? Would you like to develop your career by sharing your experience by mentoring, motivating and developing a small team of up-and-coming internal account/sales executives? If the answer is yes to both of these questions, then this could be the ideal opportunity with our multinational client.
Our client, a leading supplier of engineering parts to the engineering manufacturing, automotive and aerospace industries, is searching for an exceptional Internal Sales Manager to drive innovation and operational efficiency within their dynamic sales and account management environment. The objective will be to engage and grow relationships with existing and new clients. You will drive revenue growth through planned account management and upselling strategies, encouraging and supporting your internal sales and account team to achieve excellent sales.
The Role:
· Team Leadership - motivate, support, train and develop your internal sales team building a strong succession plan.
· Customer Relationship Management - build strong, long-lasting relationships with multiple clients within the industrial, automotive and aerospace engineering sector.
· Sales & Revenue Growth - develop and implement account plans to achieve sales targets and drive revenue growth as well as identifying and capitalising on upselling and cross selling opportunities.
· Market & Product Knowledge - ensure that you and your team are fully trained to offer technical expertise and advice on engineering parts to improve their manufacturing operational efficiency.
· Operational Excellence - coordinate with all cross functional colleagues and department to ensure service delivery in line with account KPI's.
· Performance Reporting - prepare and present performance reports for all accounts, including sales metrics, customer feedback and sales opportunities to the Commercial Director and the Field Sales team. You will be adept at analysing data to identify trends, challenges, opportunities for growth.
The Ideal Candidate
· Graduate calibre education in business or engineering related subjects.
· A customer centric attitude and a proven track record in either internal sales/account management or field sales as an individual contributor, having progressed to a player coach team leadership role.
· Demonstrated success in leading and developing high-performing, customer-centric sales teams
· Enthusiastic personality able to foster a one team culture.
· Internal sales or account management experience gained within technical/ industrial sectors (manufacturing, engineering, automotive, aerospace).
· Strong understanding of sales principles and account planning and management perhaps having been trained/gained experience within a multinational or large market leading organisation.
· Skilled in managing complex inquiries, quotations, and custom orders in a high-volume environment
· Excellent communication, negotiation and interpersonal skills. Able to motivate, mentor and coach a small team of internal account executives.
· Well organised and able to manage your own multiple accounts whilst also leading and supporting your team.
· Strong analytical and problems solving skills.
· Proficient in using CRM software and Microsoft Office suite.
· Ability to assess data and identify trends and opportunities to further strengthen account relationships into national or key accounts.
· Excellent persuasion, influencing, negotiation and collaboration skills.
· Ambitious with the potential to further your sales career.
If you're a dynamic leader focused on team development, process innovation, and driving operational excellence, this is your opportunity to make a lasting impact. Apply now and unlock your full potential in this transformative role.
Email your CV, quoting reference LX (phone number removed) or call us on (phone number removed)
