I.T Managed Services Network Engineer

Whitehouse Upper

7 months ago

Applications closed

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Job Title: I.T Managed Services Network Engineer

Location: Belfast – BT3

Salary and Benefits: Competitive Salary dep on experience.

Hours of work: Monday to Friday 9am-5pm

The Right Client- Nominate Recruitment are thrilled to be partnering with a successful IT & Office Solutions company who are looking for an I.T Managed Services Network Engineer.

The successful candidate will undertake the roll of a senior engineer within the team and would be expected to support other members with issues around security, cloud services (specifically MS365 and azure) and client/server troubleshooting. The primary role of the candidate will be to support and develop networking, both wired and wireless, across the customer base.

The Right role:

Manage workload and prioritise multiple open tickets while meeting SLA thresholds for incidents, requests, and problems.
Take full technical responsibility for incidents, requests, and problems, conducting comprehensive diagnostics with end-users to ensure ticket resolution and project completion.
Act as an escalation point for support from various support tiers 4. Provide onsite technical support, confidently and professionally engaging with

The Right Fit:

The successful candidate should have at least 5 years’ experience in a network focused role and have experience as either the technical lead or project management on several complex deployments. Although this role is not vendor specific, HPE/Aruba experience and certification would be advantageous. Familiarity of ClearPass or alternative solutions and cloud management solutions like central would be desirable

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