Regional Sales Engineer

NOV is looking to recruit a Regional Sales Engineer to cover the South East of the United Kingdom and ideally based in South East region.

NOV powers the industries that power the world. For more than 150 years, NOV has pioneered innovations that empower the global energy industry, enabling our customers to safely produce abundant energy while minimizing their environmental impact. The energy industry depends on our deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future.

Reporting to the UK Sales Manager, the Regional Sales Engineer covering the Southern geographical region of the UK will have responsibility for sales deliverables and maximising revenue potential with existing accounts as well as identifying new customer opportunities.

You will utilise your sales, engineering and project management skills to improve performance and achieve business targets.

As the Regional Sales Engineer you will develop, continually improve and communicate action plans and processes to external customers, surpassing their expectations in order to confirm NOV as their preferred supplier.

Key to this role will be your ability to act as the customer voice to all internal stakeholders, communicating qualified sales opportunities and agreeing achievable delivery dates with timelines to an agreed price level in alignment with both NOV’s and our customer’s business.

Your existing technical understanding of engineering processes and products will act as a foundation to you developing critical product knowledge in relation to NOV’s Pumping and Mixing Technologies and associated products.

DUTIES & RESPONSIBILITIES:

• Liaise with customer accounts, developing a good working relationship and attend to their requirements or requests efficiently and diligently ensuring that customers receive the highest level of customer service from all areas of the organisation
  
  
• Revenue responsibility for accounts reporting increases and future plans of accounts - maintain open and constant communication with customers to gain information on customers future strategy and communicate back to the management team for future planning
  
  
• Generate leads by understanding account strategic direction and communicate to wider relevant product line sales team
  
  
• Identify new business opportunities, qualifying needs and pursue key decision-makers, buyers in the organisation
  
  
• Achieve internal sales KPIs and metrics – increase quotation to order conversion rates, identify reasons for non-conversion (communicate these to internal stakeholders) and make recommendations for improvement to secure future conversions
  
  
• Understand and communicate our customers buying patterns/processes, providing reactive and proactive customer support with clear, defined and documented follow up plan
  
  
• Tight management of account pipeline to ensure accurate revenue forecasting
  
  
• Create and present regular sales and activity plans including forecasting to present to key stakeholders of the business
  
  
• Act as main point of contact for key account enquiries, technically evaluating the customer’s requirements and ensuring high quality quotations are produced which meet the customers’ requirements and adhere to the company’s commercial policies
  
  
• Regularly liaise with the management team where necessary to co-ordinate the correct technical and commercial response to the client
  
  
• Progress quotations directly with accounts to verify proposals interpret requirements correctly, to ascertain if our proposal is commercially acceptable and to ensure that the company is in the best possible position to win any potential business
  
  
• Monitor customer issues, feedback, deadlines, and deliverables and ensure customer issues are handled effectively and quickly, adapting, improving and communicating internal processes as and where necessary
  
  
• Oversee/manage any commercial changes to an order and communication of the same to the Customer
  
  
• Ensure all quotations for your accounts are handled by the team in accordance with customer requirements
  
  
• Customer visits, client office based support and travel throughout region of responsibility as and when required. Travel outside of the area of responsibility when required
  
  
• Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by line manager
  
  
• Attend industry functions / events and provide detailed feedback
  
  SKILLS & EXPERIENCE REQUIRED
  
  Strategic
  
  Capable of keeping abreast of an evolving portfolio of products and services (Technical Learning)
  
  Ability to understand the strategic direction of the business in relation to key customers (Strategic Agility)
  
  Delivers solutions and decisions that are effective and constructively impact both NOV and our customer’s organisation (Decision Quality & Problem Solving)
  
  Operating
  
  Adapt at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines (Timely Decision Making)
  
  Able to apportion time effectively to complete tasks (Priority Setting)
  
  Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing Others)
  
  Able to define, work within and improve business processes whilst exercising good judgement based on immediate and future business needs. (Process Management)
  
  Organisational
  
  Confident and professional when representing the company in person and in writing (Presentation Skills/ Written Communication)
  
  Personal and Interpersonal
  
  Imbued with a strong sense of customer focus (internal/external) (Customer Focus)
  
  Creates a compelling and inspired vision or sense of core purpose and clearly communicates it to internal and external customers (Managing vision and purpose)
  
  Firm and diplomatic when negotiating (Negotiating)
  
  QUALIFICATIONS
  
  Tertiary education in an Engineering and / or Business discipline
  
  EXPERIENCE
  
  Experience in a similar position involving Pumps & Pumping Systems / Applications.
  
  Working knowledge of the UK Water Industry and related Sales environment.
  
  Benefits:
  
  Health & Wellbeing: Private Medical Insurance, Employee Assistance Programme
  
  Finance & Protection: Pension plan, Income protection, Life Assurance, Personal Accident coverage
  
  Flexible Benefits: Options available through salary sacrifice for you and your family, including Dental Insurance, Healthcare Cash Plan, Partner Life Assurance, Critical Illness cover, Retail vouchers, Gym membership, Cycle to work scheme, Travel Insurance