Sales Retention Advisor

Knutsford
11 months ago
Applications closed

Related Jobs

View all jobs

Security Account Manager

Sales Consultants

Sales Manager

Sales Manager

Area Sales Manager (Specialist Forklifts)

Car Sales Executive

Sales Focused Retention Advisor B2C
Suits Me Limited
Office based, Knutsford, Cheshire WA16 8RB
Department: Customer Outreach Team
£22,000 per year basic + uncapped earning potential bonus scheme (realistic OTE upwards of £50k per year)
Benefits: 6 weeks paid holiday + bank holidays, performance bonus, uncapped potential, training program, Career development opportunities. Free parking.
Job Type: full-time, permanent
Key Responsibilities:
Outbound Customer Retention Calls:
Conduct targeted outbound calls to existing customers and account applicants with the primary goal of retaining/converting them as active account holders.
Utilise effective communication and persuasion skills to address customer concerns, offer solutions, and highlight the value of our products/services.
Customer Relationship Management:
Build and maintain positive relationships with customers, understanding their needs and preferences.
Identify opportunities to upsell products/services to enhance customer satisfaction and company revenue.
Sales Performance:
Meet and exceed retention targets, contributing directly to the overall growth of active customers for the company.
Consistently achieve and exceed KPIs, demonstrating a proactive and results-driven approach.
Qualifications and Skills:
Sales Experience:
Proven track record in a sales environment, demonstrating the ability to meet and exceed targets.
Experience in retention or customer relationship management is a strong asset.
Communication Skills:
Excellent verbal communication skills with the ability to articulate product benefits and address customer concerns effectively.
Motivated and Ambitious:
Driven and ambitious individual with a strong work ethic and a passion for achieving personal and team goals.
Adaptability:
Ability to adapt to changing customer needs and industry trends, adjusting sales strategies accordingly.
Team Player:
Collaborative attitude with a willingness to contribute to the success of the team and the company.
About Suits Me:
Suits Me is an ethical and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are an award-winning alternative banking solution with financial inclusion and equality of opportunity sitting at the heart of the business.
Suits Me operates within both B2B and B2C sectors in the UK and is currently working towards European expansion.
For our account holders, we offer an alternative to traditional bank accounts with a contactless Mastercard, a full range of features and cashback rewards. For businesses, Suits Me offers a payment solution providing the UK’s only specialised client portal allowing recruiters and employers to open accounts for their employees and candidates within minutes.
Join our team and be part of an exciting journey to drive sales growth and customer satisfaction. Together, we will shape the future success of our company by expanding our customer base and ensuring long-term customer relationship

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

How to Write a UAV or Drone Job Ad That Attracts the Right People

Unmanned Aerial Vehicles (UAVs) are now used across a wide range of UK industries, including defence, aerospace, surveying, agriculture, energy, emergency services, infrastructure inspection and logistics. As the sector grows, so does demand for skilled UAV professionals — from pilots and engineers to software developers, systems specialists and compliance experts. Yet many employers struggle to attract the right candidates. UAV job adverts often receive either very few applications or a high volume of unsuitable ones. Experienced UAV professionals, meanwhile, regularly ignore adverts that feel vague, unrealistic or disconnected from real operational and regulatory requirements. In most cases, the problem is not a lack of talent — it is the clarity and quality of the job advert. UAV professionals are practical, safety-conscious and detail-oriented. A poorly written job ad signals weak understanding of aviation, regulation or operational reality. A clear, well-written one signals credibility, professionalism and long-term intent. This guide explains how to write a UAV job ad that attracts the right people, improves applicant quality and positions your organisation as a serious employer in the UAV sector.

Maths for UAV Jobs: The Only Topics You Actually Need (& How to Learn Them)

If you’re aiming for UAV jobs in the UK (drone pilot, UAV engineer, autonomy developer, payload specialist, flight test, survey, inspection, defence contractor roles) it’s easy to feel like you need “all the maths”. You don’t. Most real-world UAV roles repeatedly use a small set of maths topics: Linear algebra for frames, vectors & transforms Probability for sensor noise, estimation & decision confidence Complex numbers for signals, filters, RF links & control frequency response Basic optimisation for trajectory planning, tuning & trade-offs This article explains the only topics you actually need, how to learn them quickly, plus a 6-week plan & practical projects you can publish to prove the skills.

Neurodiversity in UAV & Drone Careers: Turning Different Thinking into a Superpower

Uncrewed Aerial Vehicles (UAVs) – drones – have moved from hobby gadgets to essential tools. They inspect wind turbines, support emergency services, survey construction sites, map farmland, film live events & deliver critical medical supplies. Behind every successful mission are people: pilots, observers, maintenance engineers, data analysts, software developers & operations managers. Many of them do not think in a “typical” way – & that’s exactly why they’re good at what they do. If you live with ADHD, autism or dyslexia, you might have heard that your brain is “too distracted”, “too literal” or “too disorganised” for aviation work. In reality, many traits that made school or traditional office jobs difficult are serious strengths in UAV & drone operations – from hyperfocus during flights to pattern-spotting in aerial data. This guide is for neurodivergent job seekers exploring UAV & drone careers in the UK. We’ll look at: What neurodiversity means in a UAV context How ADHD, autism & dyslexia strengths map to drone roles Practical workplace adjustments you can ask for under UK law How to talk about your neurodivergence in applications & interviews By the end, you’ll see how “different thinking” can be a genuine superpower in the drone industry – not a weakness.