Service Manager

We are recruiting for a Service Manager to lead our Young People and Family Support team. The team provides flexible intensive family support than enables children and young people on the edges of care, and their families to receive the right support at the right time, building on their strengths and reducing the need for statutory reports.

​As well as leading the team, the Service Manager will contribute to the ongoing development and growth of the service, ensuring all support delivered to a high standard.

We are Right There, a charity that recently celebrated our th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4, individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

​Main duties and responsibilities will include:​

Provide leadership and support to your staff team Adopt a creative approach to managing difficult and complex situations and guiding your team during periods of challenge Ensure children and their families receive high standards of flexible support based on their individual needs Ensure GIRFEC principles underpin all support offered, with children and families at the heart of the process Ensure sound child protection and safeguarding protocols are in place and followed Arrange and facilitate regular support and supervision sessions with your staff team Develop strong relationships with funders connected with our Children and Families support services Develop new and sustain existing partnerships with external agencies especially Social Work, Education, Health and a range of voluntary sector agencies

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

​You will be a strong leader who has gained experience in a 3rd sector not for profit organisation, and you will have knowledge and understanding of the key issues facing children and families in Scotland today. You will also have working knowledge of current legislation, policies and strategies relating to the safeguarding and wellbeing of children and young people including UNCRC, GIRFEC and Children and Young People (Scotland) Act .

What you can expect from us...

​​Your normal working hours are 35 per week, Monday to Friday, 9.00 am to 5.00 pm, flexibility to work occasional evenings and at the weekend as required Your usual place of work is 15 Dava Street, Glasgow, G51 2JA Annual leave entitlement of hours (equivalent to 6 weeks) pro rata per year in the first year rising to hours (equivalent to 8 weeks) pro rata per year in the second. You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria Cycle to work scheme Option to purchase and sell annual leave

Full list of benefits is detailed in the job & person specification