Team Manager UASC

Job Responsibilities

This is a list of the main duties or tasks that the post holder will be expected to undertake.

1. Writing reports and making presentations to portfolio management groups, panels and ensuring high quality representation as appropriate for the service.
   
   
2. Ensuring that the Council performs its duties and functions in fulfilment of its statutory obligations by reviewing, evaluating, and recommending the necessary action to amend service processes, practices and systems that lead to improved service delivery.
   
   
3. To ensure the team has in place appropriate systems and procedures to prioritise and manage demands on the service by allocating staff and resources appropriately, in accordance with social care /leaving care and a young person’s assessed need and OCC policies.
   
   
4. Being aware of changes to policy and procedures and plan for consequent changes to services
   
   
5. Undertaking monthly team audits in line with the service’s quality monitoring requirements and ensure any subsequent actions are driven forward in case supervision.
   
   
6. Deliver the Council’s customer service strategy, giving prompt attention to any complaints/concerns raised about the services/decision making of the team.
   
   
7. Developing and embedding a performance culture within the team, to ensure targets are met and poor performance is effectively managed and to monitor the team’s performance with reference to local and key performance indicators for care experienced young people, producing performance and statistical reports as required.
   
   
8. Lead on areas of development as part of the continuous improvement of the service.
   
   
9. Effectively managing risk, lead change and deliver complex outcomes through the effective management of a team and/or by acting as the specialist lead.
   
   
10. Maintaining effective systems for monitoring, reviewing, and evaluating staff and own performance against the team’s objectives within the Service Plan.
    
    
11. Management of the budget, in line and in compliance with financial delegation, ensuring compliance with policy and procedures.
    
    
12. Provide positive leadership, acting with openness, honesty, and integrity, and instilling a clear sense of direction, priority, pace, and leading people in an inclusive way to deliver strategic and operational objective.
    
    
13. Using internal/external relationships to get feedback on effectiveness of services delivered, continuously re-evaluate these services and make recommendations for, or act to make appropriate changes.
    
    
14. Contribute to own professional development and that of the team and service.
    
    
15. Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post-holder. This is not an exhaustive list of all tasks that may fall to the post-holder and employees will be expected to carry out such other reasonable duties which may be required from time to time