Telemarketing Executive

Job Description: Telemarketer
Location: Accrington
Employment Type: Full-Time
Reports To: Telemarketing Supervisor

Our client is a well-established franchisor managing well established brands. They are experiencing exceptional growth and setting ambitious targets for 2025 and beyond. They are seeking a motivated and proactive Telemarketer to join the team and play a key role in their continued success.

Position Overview:

As a Telemarketer, you will be responsible for qualifying incoming enquiries and booking appointments for the sales team. This is a busy and proactive role that will also involve participating in various outbound sales projects. The ideal candidate will be a seasoned sales operator with the drive and tenacity to help achieve growth targets.

Key Responsibilities:

• Qualify incoming enquiries and effectively communicate our value proposition to potential clients.
  
• Schedule appointments for sales directors, ensuring a smooth handover of qualified leads.
  
• Conduct outbound sales calls and campaigns to generate new business opportunities.
  
• Maintain accurate records of interactions and follow-up actions in our CRM system.
  
• Collaborate with the sales team to strategise on outreach efforts and improve conversion rates.
  
• Provide feedback on market trends and customer needs to support product development.
  
• Meet or exceed weekly and monthly appointment-setting targets.
  
  Qualifications:
  
• Proven experience in telemarketing, sales, or a similar role (experience in recruitment or advertising is a plus).
  
• Degree
  
• Excellent communication and interpersonal skills.
  
• Strong persuasive abilities and a customer-centric approach.
  
• Ability to work independently and as part of a team in a fast-paced environment.
  
• Proficient in using CRM software and Microsoft Office Suite.
  
• Strong organisational skills and attention to detail.
  
  Salary and Benefits
  
• £28,000 to £32,000
  
• Commission
  
• Pension
  
• 21 days holiday to start