Senior Software Support Engineer

Senior Software Support Engineer – CUAS / Radars / Sensor Systems – Cambridge
Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you’ve reached a point within Software Development where you fancy a bit of a change, but staying technical?
This is a great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications
It’s not your typical “support” role – you’ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You’ll get to build long-term product knowledge, technical depth, and genuine expertise in a niche but fascinating domain
What you’ll be doing:

• Acting as a technical expert, supporting customers with complex software and system issues
  
• Writing and debugging code in C++ (and sometimes C#) to solve real engineering problems (don’t worry – specific C++ and C# experience isn’t needed, as you’ll learn the products in the position itself – as long as you have a programming background)
  
• Helping customers integrate products into their systems and advising on technical best practices
  
• Working closely with internal teams to improve documentation and feed back product insights
  
• Building deep knowledge in radar and sensor data processing over time
  Essential skills:
  
• Background in CUAS, radar, or sensor systems
  
• Confident debugging, troubleshooting, and solving complex technical issues
  
• Comfortable working with technical customers in a support or applications role
  
• Happy working onsite in a small, collaborative engineering environment
  
• Self-sufficient, pragmatic, and keen to develop long-term expertise
  Desirable skills:
  
• Strong hands-on experience in C++ (C# / .NET experience a plus)
  
• Experience with .NET / C#, embedded systems, or DevOps
  
• Background in physics, maths, geospatial, or defence-related sectors
  
• Prior customer-facing or pre-sales engineering experience
  
• Proven track record of long tenure and technical depth in previous roles
  If you enjoy deep technical work and want a role where your engineering skill genuinely matters, hit apply
  And if you’re not completely sure but it sounds interesting – apply anyway. Let’s have a chat