Corporate Communications Manager (Reputation)

Summary

 

£49,500* up to £66,000* per annum | 35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

 

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re curious, collaborative, and ready to make a tangible impact on where we work.

 

Just like you.

 

At Lidl GB, we’re proud of the reputation we’ve built, and we’re looking for an experienced and highly organised Corporate Communications Manager to join our vibrant and growing Corporate Affairs department to help us further protect and enhance it.

 

As someone who thrives within a dynamic and extremely fast-paced environment, you’ll play a critical role within our corporate communications team, leading our reactive press office, managing issues and crisis communication and overseeing the management of our corporate LinkedIn presence, whilst helping to define and deliver our reputation strategy.

 

This role is for a candidate that has a passion for problem solving and project management, with a holistic mindset and strong instincts. You'll be able to react quickly and calmly to changing scenarios daily, whilst working closely with senior stakeholders across the business to help develop and deliver strategic recommendations. As a self-starter with an already proven background in corporate communications working on a plethora of diverse topics and issues, and a clear understanding of the food retail sector, you will be able to hit the ground running. 

 

At Lidl, we offer a hybrid working model to give you the best of both worlds. Spend three days or more in our state-of-the-art office, where you can enjoy an on-site gym, restaurant, and more of the perks you deserve. And with up to two days at home, you’ll find the work/life balance you need to thrive.

 

‘To Keep in line with company structure this tole will be called External Communication Consultant internally’

What you'll do

 

Provide day-to-day management of Lidl GB’s reactive press office, ensuring timely, accurate and effective responses to media enquiries.

Develop and implement issues and crisis communications strategies, acting as a trusted advisor to stakeholders across the business.

Monitor, identify and respond to emerging reputational risks, working closely and collaboratively with relevant key stakeholders. 

Oversee the management and shaping of Lidl GB’s corporate LinkedIn channels and corporate digital presence, ensuring the delivery of consistent, credible and compelling communications that reflects Lidl’s values and ambitions.

Build and maintain strong and instrumental relationships with key media and internal stakeholders.

Work closely with the corporate communications manager and Senior Officer for projects and events to support the delivery of corporate campaigns and announcements, ensuring risk mitigation.

Support with the delivery of media training and briefings for senior stakeholders to ensure full preparedness.

Manage corporate awards program, working with teams across the business to develop compelling and award-winning entries.

Work closely with trade associations to keep abreast of sector-wide topics and issues, feeding opportunities and intelligence back into the business.

Manage monitoring, reporting and reputation performance measurement, overseeing services and systems.

Support with day-to-day task management of Corporate Communications Assistant and Senior Digital 

What you'll need

 

Strong experience working in corporate communications, ideally inhouse or at a corporate communications agency with a love of working in a fast-paced environment.

A substantial understanding and knowledge of the food retail sector and the role of Lidl within it.

Proven experience running a busy press office for a retailer or major brand, with confidence handling challenging or high-risk media enquiries.

In-depth understanding of the UK media landscape and the strategic role of LinkedIn in shaping corporate reputation.

Exceptional written and verbal communication skills, with the ability to synthesize complex information and craft nuanced, high-impact messaging.

Experience in issues and crisis communication management, with strong judgement and a confident and calm approach to managing high-pressure situations.

A critical thinking mindset and acute attention to detail with strong quality awareness.

Self-starter attitude with proven experience delivering projects and processes, and the personal drive and initiative to see these through to success.

Strong relationship building and stakeholder management skills, with a collaborative, credible and persuasive approach. 

Experience using monitoring and analytics tools to track and evaluate reputational performance (experience with RepTrak is desirable although not essential).

Experience managing and developing high-performing team members preferable.

What you'll receive

 

35 days holiday (pro rata)

10% in-store discount

Sabbatical

Enhanced family leave

Pension scheme

Plus, more of the perks you deserve

 

You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

 

*Includes an additional 10% non-contractual London weighting

 

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment

 

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now