Internal Sales/Telesales Executive

We are seeking a highly motivated and results oriented Internal Sales/Telesales Representative to join our dynamic team.  

This role is crucial in driving sales growth by proactively contacting existing and potential new clients, identifying their needs, and effectively communicating the value of our products and services. You will be responsible for generating leads, converting them into qualified opportunities, and ultimately contributing to our company's revenue goals.

The ideal candidate will be a skilled communicator, possess a strong understanding of the sales process, be able to quickly build rapport and establish positive relationships with existing and potential new clients and be passionate about creating beautiful and functional spaces.

Responsibilities:

Sales Target Achievement:  Consistently meet or exceed monthly and quarterly sales targets and KPIs (Key Performance Indicators), with a proactive and tenacious approach to achieving goals.

Outbound Calling:  Conduct outbound calls to prospective clients from provided leads lists and through personal prospecting

Inbound Calls and Enquiries:  Servicing our existing customer requirements through inbound telephone and email enquires as well as confirming written quotations.

Lead Generation & Qualification:  Identify and qualify potential clients needs based on their budget, and project scope.

Sales Process Management:  Maintain accurate and up-to-date records of all interactions with clients in our CRM system as well as providing feedback to management on lead quality, client preferences, and sales performance.

Value Proposition:  Be able to articulate effectively the unique benefits of our products and services in both verbal and written communications

Market Research:  Stay informed about industry trends, competitor offerings, and the latest developments.

Collaboration:  Work closely with the sales team, marketing department, and design team to ensure seamless client experience and achieve shared objectives.

Qualifications & Skillset:

Proven Telesales Experience:  Minimum of 1-2 years of experience in a telesales or inside sales role.

Excellent Communication Skills:  Exceptional communication skills, including active listening, persuasive speaking, and the ability to adapt communication style to different personalities.

Relationship Management:  Ability to build and maintain strong relationships with clients over the phone.

CRM Proficiency:  Experience using CRM systems to track client interactions and manage sales pipelines.

This is an exciting opportunity for an experienced Telesales/Sales professional to join a dynaic team and develop their career