Telesales Account Manager

Hebden Bridge

10 months ago

Applications closed

Related Jobs

View all jobs

Business Development Executive

We have an exciting opportunity for an enthusiastic Sales Support/Telesales Coordinator to manage a territory of around 120 existing accounts and to prospect for new business. The role is office based and will require a degree of telesales, account management, prospecting new customers and sales support.
The selected candidate will be able to use their own initiative to find and generate new leads and business. They will be responsible for closing sales deals over the phone and maintaining good relationships with their existing customer base.
They will play an active role in the sales team supporting the Field Sales Managers and Agents on a day-to-day basis. Pro-actively sourcing and finding potential new customers, diary keeping and covering the field team holidays.
They will need to be self-motivated with a great telephone manner and a persuasive personality who can work both on their own and as part of a team.
As with any sales role the selected candidate will need to be a great listener and communicator, with superior people skills, going above and beyond wherever possible.
They must be comfortable presenting products over the phone. The goal is to help the company grow by bringing in new customers along with developing existing business.
Responsibilities include:
· To provide a professional Telesales Service on a daily basis to customers. 80% of the role is managing an existing customer base of around 120 current accounts from retailers, online resellers, and commercial/trade customers. 20% of the role is targeting new customers from an extensive database of opportunities and supporting the field sales team with new customer enquiries.
· To ensure all existing customers have a forward call scheduled each day.
· Contact potential or existing customers to inform them about a product or service using the existing prospect data bases provided.
· Aim for 30 quality calls each day from existing customers and your prospects.
· To be highly knowledgeable about the products and the company to answer accurately customer questions.
· Develop an understanding of your customer businesses and requirements to help increase repeat sales.
· Direct prospects to the field sales team when needed and beneficial for a face-to-face meeting.
· Enter and update customer information in “Sales I” account CRM card after each call using the 3-step method.
· Take and process orders in an accurate manner.
· Go the “extra mile” to meet sales quota and facilitate future sales.
· To assist the AM’s with securing appointments when needed.
· Keep records of calls and sales on your daily call report and note useful information.
· To update the back-order reports as required.
Requirements
· Experience in a sales environment or customer service role.
· Proven track record of successfully meeting sales quota preferably over the phone.
· Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
· Ability to learn about products and services and describe/explain them to prospects.
· Excellent communication and interpersonal skills.
· Cool-tempered and able to handle rejection.
· Outstanding negotiation skills.
· Relevant GCSE with English and Maths
What we will provide:
· 20 days annual leave plus all public/bank holidays (additional holiday buy back scheme)
· Contributory workplace pension scheme
· Free parking at our site
· Employee assistance program to support & advise with well-being
· Range of training/development & potential progression opportunities
· Employee discount scheme
· Long service awards (10-30 years)

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Feb 12, 2026

Careers

How Many UAV Tools Do You Need to Know to Get a UAV Job?

If you’re aiming for a role in the Uncrewed Aerial Vehicle (UAV) industry, it can feel like every job advert expects you to know a never-ending list of tools: flight control systems, autopilot frameworks, simulation platforms, sensor suites, communication stacks, mission planning software, GIS tools — and on it goes. With so many names and acronyms, it’s easy to feel overwhelmed and assume you must learn every tool under the sun before you’ll be taken seriously by employers. Here’s the honest truth most UAV hiring managers won’t say out loud: 👉 They don’t hire you because you know every tool — they hire you because you can use the right tools to solve real UAV problems safely, reliably and in context. Tools matter — absolutely — but they always serve a purpose: solving problems, reducing risk, improving performance, or guiding safer operations. So the real question isn’t how many tools you should know — it’s: which tools you should master, in what context, and why. This article breaks down what employers actually expect, which tools are essential, which are role-specific, and how to focus your learning so you look credible, confident and job-ready.

Feb 3, 2026

Jobs

What Hiring Managers Look for First in UAV Job Applications (UK Guide)

Whether you’re aiming for roles in UAV design, robotics/controls engineering, autonomy & computer vision, flight test & certification, embedded systems, operations, ground control software, systems integration or regulatory compliance, the way you present yourself in an application can make or break your chances — and that often happens before the hiring manager reads past your first few lines. In the UK UAV/jobs market, recruiters and hiring managers scan applications rapidly. They look for relevant experience, measurable delivery, technical credibility, domain awareness and safety/regulatory understanding — often making a decision within the first 10–20 seconds. This guide breaks down exactly what hiring managers look for first in UAV applications, why those signals matter, and how to structure your CV, portfolio and cover letter so you get noticed — not filtered out.

Jan 24, 2026

Education

The Skills Gap in UAV Jobs: What Universities Aren’t Teaching

Unmanned Aerial Vehicles (UAVs) — commonly known as drones — are among the fastest-growing technologies globally. From infrastructure inspection and agriculture to emergency response, surveying, logistics and defence, UAVs are transforming how organisations gather data, deliver services and improve efficiency. In the UK, demand for UAV professionals is increasing rapidly. Yet despite a growing number of graduates with engineering, robotics or aerospace backgrounds, employers continue to report a persistent problem: Many graduates are not ready for real UAV jobs. This is not a reflection of intelligence or academic effort. It is a widening skills gap between what universities teach and what employers actually need in the UAV sector. This article explores that gap in depth — what universities do well, where programmes fall short, why the divide exists, what employers actually want, and how jobseekers can bridge the gap to build a successful career in UAVs.